At Bolton Plumbing and Heating Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.boltonplumbingandheatingltd.co.uk.

Information we collect

We may collect and process the following types of personal data about you:

• Identity Data: Information such as your name, contact details, and preferences when you submit a contact form on our website.
• Usage Data: Information about how you use our website, including IP addresses, browser details, and visit information, to help us improve the user experience and ensure site security.
• Technical Data: Information from cookies, log files, and similar technologies that help track and enhance the site’s performance.

How we use your information

We use the information we collect to:

• Improve the functionality of our website and monitor its performance.
• Manage and respond to your enquiries or service requests.
• Inform you of changes to our services, policies, or other important updates.
• Safeguard our site against security breaches and fraud.

Cookies

Our website uses cookies to personalise your experience and help us understand user behaviour. The types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly, such as managing your session details.
• Functional Cookies: Allow the site to remember your preferences to provide a customised experience.
• Analytical Cookies: Help us track how visitors interact with our website so we can make improvements.

Managing cookies

You can disable cookies through your browser settings. Please note, however, that disabling cookies may affect some features and functionality of our website.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

Contact Us

For any questions or requests regarding this Privacy Policy, please contact us at:

Bolton Plumbing and Heating Ltd
https://www.boltonplumbingandheatingltd.co.uk
Phone: +44 1204 830042
Email: info@boltonplumbingandheatingltd.co.uk